Yes! Whether you purchased online through our website or offline at any of our Malaysia retail stores, you are eligible to request for an e-Invoice.
Here’s how to request:
- Submit your request via this e-Invoice Request Form.
- Please ensure the request is made:
- Within 3 business days from the date of purchase, and
- Within the same calendar month of the transaction.
The form will ask for key details (e.g. Order reference, email, buyer’s address, etc ) needed for us to generate your e-Invoice accurately. Kindly ensure all information provided is complete and correct to avoid delays.
Once we receive your request, our team will process and issue your e-Invoice within 7 business days.