Your parcel will be returned to us in Singapore after 3 failed delivery attempts, or if it has exceeded 21 days from dispatch date, whichever is earlier.
After the parcel has been returned to us, the Store Credit will be processed and the return fees will be deducted before it is issued to your Love, Bonito account.
Please note that undelivered parcels will not be redelivered.
If you have any trouble receiving your order, please reach out to us here and we’ll try our best to help.