Exchange Policy for Online Orders
Online Purchases can be exchanged in any Love, Bonito Malaysia physical stores within 30 days from the date of delivery. Kindly note that exchanges can only be done for the same item but in a different colour/size.
Please make sure that your item(s) are unworn, unaltered and still have the tags intact.
The following categories are not exchangeable: Sale items (with discounted prices before promo code is applied), panties, swimwear, accessories, lifestyle and gifts. Sale of these product categories is final and cannot be returned, exchanged or refunded.
Once an exchange for an online order has been made, it cannot be further returned for Store Credit.
Exchanges can only be made at our stores. If you are unable to visit our stores, please opt for a return instead. You will be refunded in the form of store credit, which can be used on your next purchase.
Kindly note that online exchange is not applicable at Love, Bonito Fahrenheit88 Pop-Up Store.